Hello Everyone!
I recently joined the community, and started working on telecenters from six months back. I worked with the OLPC Project for sometime, and then helped indirectly with a similar project involving the CMPC. I realized then that combining the two ideas would be a fantastic concept, and have been working on the idea since. I am not sure if someone else is working on it too, but it'd be fantastic if you let me know. The project I am going to talk about is just a proposal, it'd be great if you could give suggestions and point out possible areas where it might not work.
Please look at this with a very critical eye. Suggestions Please!
Portable Netbooks In Rural Communication
The Concept
We know about Telecenters. We know about the oh-so-cheap netbooks that are the so popular nowadays. My idea: lets make a portable telecenter, so that if it does not work out, it can be taken to any other place by one or two persons. Also, telecenters tend to be power-hungry, and it'd be difficult to imagine a telcenter running solely on solar power. With, say, four notebooks, a router, and some solar panels, and some optional components, the entire telecenter can run on solar power AND be highly portable.
The two highlights:
1) Highly Portable. If it doesn't work out well in a village, its only a matter of packing up and going to the next.
2) No problem of Power. Very Important for a country like mine, where even the capital sees 18 hours of power cuts during winter months, and 70 percent of the villages are un-electrified.
3) Apart from the solar panel thing, Dead Cheap. I'll come to this point later.
How It will work
Another important point: the telecenter will be commercial. This is important because from government telecenters in our country, we have seen that these things tend to fizzle out. After the first few months, several expensive detachable components(eg RAM, etc) are seen missing. An important point to remember, however: all the money made will go to making new telecenters.
So, what happens? This is the ideal case. A villager/village institution who can afford to make an initial investment of around US$ 2000-2500 is chosen, given basic training, and given the equipment. While using internet in the villages is awesome, he will mainly market himself(allow me to use a male for the example) as a way to contact relatives outside the country in VERY cheap rates, using VOIP. Further, he will encourage the villagers to ask there relatives abroad to use skype, and show the advantages of video chat. The cost will be minimum, consumer satisfaction high, and the consumers will be spending a lot less per call, on both the sides. As a result, spending on communication will go down and the operator can direct the money saved on other services such as photo printing(optional but highly profitable) internet browsing, etc. The telecenter will obviously charge money for this, but even after charging minimal amount, this should prove to be profitable.
So how is this MY project? As an experiment, five operators in five villages will be given a set of equipments each, and given training. They can use the equipment free of cost(or maybe just a little) for the initial three months, and if they feel it will be profitable, they must either buy it, or rent it. The money will go directly to a fund that will buy more such sets. For the money the operators pay, they will receive constant training, and maybe additional equipments, with some arrangement.
Now, this appears to be a purely business venture. To make it more of a social venture, the center will do several other things. For $1-2 monthly per person per month, the center will give computer classes to school-children, one hour every week. They will be taught to use the internet, and internet use for students will get 33% discount, or something similar to that affect. On days of the week business is not very good, the center could even make an arrangement with local schools for the computer use. The private schools will pay more than the public schools. Remember, we are in a village that is yet to see electricity, though has cell-phones, which are charged by some limited solar panels.
The center will promote journalism too. Almost every village has a reporter or the other. Journalists, will get limited hours of internet per week where they have to pay a lot less than the usual hours, maybe a fourth. However, in return, they must post their reports to a website of the telecenter networks too. If their agreement doesn't allow them to, they may publish a condensed version, but that rarely happens i rural villages. Thus we will have a site with news coming out from every village, most of which will never see newspaper publishing. Villagers in neighboring villages, and people who have gone abroad to work, are bound to find this useful. In addition, if a news item seems interesting, the network can buy it from the reporters, and market it. Remember, the money will go to making more telecenters, or for health issues, which I am coming to.
The telecenters will work with the networks and hospitals in Kathmandu to give some hours of telemedicine services. The service will have a entry feel, but negligible, just enough to deter those who will try to hog the time with the doctor just to make sure they are perfectly healthy. With a help of a local health assistant(who will have to be paid), the doctors in the big cities will check patients, and make recommendations. This will have multiple implications: the doctors will be interested because they can serve in the rural areas without actually going there, the villagers will get expert advise for a minimal fee. The portability of the center will be useful here: it can be taken to different villages, and to the patients, if need arises.
If everything works out as mentioned, the telecenters could work as a center for connecting the villages they represent to the world. They could employ local people, in exchange for internet hours, or for money, to keep track of the NGO and INGO works in the villages. This way such organizations to refer to that database, and avoid overlapping programs, and coordinate their activities in a better way.
The main source of income for the centers however will be VOIP calls. Lets say, for some reason, a village does not work out as expected. All one would have to do would be to pack up the netbooks, the router, and maybe the chargers, along with some extra materials and get going. It would easily be taken by one person, two at the most. The operator could rent a room in yet another village, which he believes might work out better, set up the equipments and get going, within less than a day. He would have to spend most of the time advertising, but villages being what they are, and the computers so rarely seen, that is not bound to be a very big problem. Even if the calls do not make good money, simply working with schools is bound to be a good source of return. I estimate that the investment will return in 2-3 yrs, and within 5 years, the operator will have quite alluring returns. An article in a newspaper, unfortunately for which I could not find link, stated that telecenter made US$ 20,000 in two years. While expecting that would be very optimistic, it does show the potential of what can be done.
In the worst-case scenario, where nothing will work and the idea appears to fail, the project will still not fail completely. Since there is little sunken costs, the entire setup could be donated to a local school, after some training, and that would still be a big contribution to the community. If the idea does work out, the sets could be updated every three years, and the replaced sets could be donated to the local schools. If the center is making good profits, the time could be made shorter...
End
That's the basic idea for the project. Please do make suggestions, and be critical. I plan to submit the project to any agency interested. Do you think I should modify the revenue-generation model? Because it might sound like a for-profit project, which it is NOT. I was just trying to make it sustainable. That way, the success of one telecenter will pave way for several others, and the failure will slow down the pace, according to the market forces.