Academy makes its Malaysian debut

After a year long discussion and planning between stakeholders in Malaysia, Academy officially made its presence in Malaysia on July 26, 2011 as it held a Training of Trainers (ToT) Workshop for the Certificate in Telecentre Management (CTM) course soon to be offered to telecentre managers in Malaysia.

The workshop is the result of a multistakeholder partnership between the Economic Planning Unit (EPU) Malaysia, Open University Malaysia (OUM), and Foundation, and is expected to benefit 100 telecentre managers nationally.

The three-day ToT workshop, which is held from the 26th to the 28th of July 2011 at OUM, will instruct 11 trainers in delivering the CTM course to the first two batches of learners. Workshop participants were identified and recruited from recommendations of EPU, OUM, TCF.  The ToT workshop is facilitated by the two National Academic Counselors (Ybg Datin Dr Norizan Razak of UKM & Prof Abtar Kaur of OUM). The trainers are Pn. Zarina Bt. Jantan, Norhimah Aziz, Zuraina Harun, Assoc Prof Dr Jalaluddin Abdul Malek, Sharifah Raudhah AlQudsy, Assoc Prof Dr Wan Rozaini Sheik Osman, Prof. Dr. Zulkhairi Md Dahalin, Mr. Nantha Kumar Subramaniam, Lau Siong Hoe, PhD, Mr. Oh Ee Teik, and Ms. Helmi Eda binti Mahmood.

The purpose of the ToT workshop is to train and mentally prepare participants who can contribute to the development of telecentre managers so that Malaysian telecentres are able to provide quality services and, at the same time, are sustainable. The 3-day workshop will first introduce workshop participants to the ideology of certification, followed by a presentation on the expectations, hopes, and deliverables by participants at the end of the 3-day workshop. This is then followed by a sharing of pedagogical concepts and ideologies about adult learners and how to use these principles to plan out a 5-6 hour class, including an assessment. Participants will be given a chance to try out what they have gained by way of micro-teaching practices. At the end of the 3-day workshop, participants are expected to:

1. Describe the purpose and content of at least 3 modules with confidence

2. Prepare a 5-6 hour training schedule for a selected course, with accurate learning outcomes and suggested activities

3. Prepare and implement a 10 minutes lesson, appropriate with the identified learning outcome, learning strategy, learning resources and assessment methodologies

4. Critically appraise and provide constructive comments to peer teaching and learning practice session

5. Participants are required to participate actively to gain valuable knowledge, appraise knowledge gained, contribute to group discussions, critique and provide feedback on presentations made by peers and reflect on total learning acquired during the workshop

The first batch of the CTM programme will be offered at OUM Seremban and OUM Seberang Jaya from September 2011 onwards for the first 50 identified telecentre managers while the second batch will be offered in Pahang and Johor from November 2011 onwards for the next 50 telecentre managers.


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